FAQ
Q: Is the collar waterproof
A: Yes, my dog can swim with the collar
Q: How long must I train my dog to see results?
A: It takes About 3 weeks with the Shock Safe™Dog Training Collar.
Q: How does the shock mode work?
A: The Dog Training Collar have 4 buttons: Audible, Vibrate and Shock. I personally don't use the shock mode because the audible or vibrate mode is enough for training.
Q: I see the product doesn't have a charger, is it rechargeable? how? battery life?
A: It has a USB cable, to connect to your computer, phone's, charger etc...
Q: Can it be used on a 9 lb dog with a 10.5-inch neck?
A: Yes, you can adjust and cut the collar to fit any size dog
Q: What is the range of the collar and remote control?
A: The range is over 900 ft/ 250m
Q: What's included in the packaging?
A:1 x Remote control transmitter, 1 x Receiver, 1 x Collar, 1 x User manual
SHIPPING & DELIVERY
All orders are expertly packed, prepared, and shipped within one business day of ordering. We offer FREE shipping worldwide and the typical delivery time frame is between 12-22 business days. Depending on your location, you may receive items earlier.
All orders are shipped with tracking numbers so you can track them every step of the way! Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.
30 DAY RISK-FREE GUARANTEE
We have an iron-clad risk-free 30-day guarantee that begins when you receive the product!
If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
![]()
![]()